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Adult Education Help

Google Meet FAQ

Question: What should I do if I can't log into the school counselor's or classroom's Google Meet?

Answer: All of our Google Meet sessions are hosted internally, which means you must be signed in with your school-provided email account. Please ensure that you're logged into your Chrome browser with your school email before attempting to join the meeting.

For Laptop/Browser:

  1. Click on your profile picture in the top right corner of the Chrome browser.

  2. Verify that you're signed in with your school email account.

  3. If you're not, scroll down in the pop-up window and click on "Add another account."

  4. Enter your school email and follow the sign-in instructions.

For iPhone:

  1. Download the Chrome browser app from the App Store.

  2. Open the app and tap on the profile picture in the top right corner.

  3. Select "Managed accounts on this device," then click on "Add another account."

  4. Enter your school district email and follow the prompts to complete the setup.

For Android:

  1. Open the Settings app on your device.

  2. Tap on Passwords & Accounts (or simply Accounts depending on your device).

  3. Select Add Account and choose Google.

  4. Enter your school district email and follow the sign-in instructions.

If you continue to experience issues, please reach out to your school’s IT support team for further assistance.

Clever FAQ

Question: When Clever is not working properly, how can I do my work?
Answer: Go to Clark County Adult Education Student Resources and log in to your program directly.

  • Edgenuity Login Info: Use your student number followed by .ccsd (e.g., 1234567.ccsd). Your password will be your student number (e.g., 1234567).

  • Essential Education Login Info:Use your student number followed by .ccsd (e.g., 1234567.ccsd). Your password will be your student number (e.g., 1234567).

Registration FAQ

If you are having issues, we recommend that you try the following:

  • Use Google Chrome in incognito mode.

  • Generate a new free personal Gmail account if you have any issues.

Question: I can’t log in to my CCSD email to complete the registration.
Answer: We only require a Gmail account. Any Gmail account will work. Please use incognito mode to ensure that you are signing into a working Gmail account.

Question: I cannot upload a picture to the registration.
Answer: Make sure you are using a picture format or PDF to upload. If you are still having issues, create a new Gmail account, or purchase more storage for your current account if your online storage is full.

 

How to Create a Gmail Account

  1. Go to Gmail's Sign-Up Page.

  2. Fill out the form with your first and last name, desired email address, and a strong password.

  3. Click “Next” and follow the on-screen instructions to verify your account with a phone number.

  4. Complete the form with additional details like your recovery email (optional), birthdate, and gender.

  5. Agree to the Terms and Conditions and click “Create Account.”

  6. Verify your account using the code sent to your phone number.
    Once completed, your Gmail account will be ready to use.

 

How to Open an Incognito Window in Google Chrome

  1. Open Google Chrome.

  2. Click the three dots in the top-right corner of the browser window.

  3. Select “New Incognito Window” from the drop-down menu.

  4. A new window with a dark background will appear. This is your incognito window. Any websites you visit in this window will not be recorded in your browsing history.

Shortcut: You can also use the keyboard shortcut:

  • Windows/Linux: Ctrl + Shift + N

  • Mac: Command + Shift + N

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Still need help please contact us here 

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